Frequently Asked Questions
Why does Betway need my personal information when I register?
KYC regulations require us to know who you are. This means we have to ask for a photo ID or passport, all your personal details, contact information and proof of residence no older than 3 months on registration. We’0ll verify this info and store it safely.
How do I submit copies of my identity documents?
You can upload copies of your ID documents via our My Account page, or you can email Player Support with the required pages.
How can I tell that my account registration was successful?
Betway will confirm that your account registration was a success via email and text message, using the address and contact number you provided.